Gaja AI Private Limited ("we", "us", "our") operates the SuperBased desktop application and website (superbased.app). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our product and services.
When you create an account or sign in, we collect your email address, name, and authentication credentials through our authentication provider (Clerk). This information is necessary to provide you with access to our services and manage your subscription.
We may collect anonymized usage statistics such as feature usage frequency, application version, operating system type, and crash reports. This data does not include the content of your screenshots, AI queries, or any personal files.
When the desktop application launches and you are not signed in, SuperBased sends a small heartbeat to our servers no more than once every 24 hours. The heartbeat lets us understand how many installations are active and helps us prioritise platforms and versions for support and updates. Each heartbeat contains:
darwin, win32, linux) and application version.my-laptop). On many systems this is auto-generated and contains no personal information, but it can contain a name (e.g. janes-macbook-pro) on consumer devices. If you would prefer not to share it, you can disable the heartbeat entirely (see below).The heartbeat does not include screenshots, files, AI queries, account credentials, browsing activity, or any document content.
Stopping after sign-in. The moment you sign in to SuperBased, the heartbeat stops for that machine and the previously-recorded anonymous row is deleted from our database. Your machine then appears under your account in the normal way.
How to opt out. The heartbeat is enabled by default. You can disable it at any time in the desktop application under Settings → Privacy → Anonymous Install Reporting. Once disabled, no further heartbeats will be sent from that installation.
To make features like push-to-talk dictation and interaction recording work from any application, the desktop app installs a global keyboard listener on your operating system. This listener is active by default after installation. It is used solely to detect the specific shortcut keys you have configured (for example, holding Cmd+Opt on macOS or Ctrl+Alt on Windows to start dictation, or pressing Ctrl+Shift+R to toggle recording). You can disable either feature at any time in Settings → Dictation or Settings → Recording, after which the listener is no longer used by that feature.
What the keyboard listener does not do:
*** in the on-disk event log via the Mask typed text setting (enabled by default).If you would prefer that no global keyboard listener is installed at all, disable both Dictation and Interaction Recording in Settings.
To understand how SuperBased is being used and improve the product, the desktop app forwards a small set of aggregate usage events to our admin console. Each event represents one occurrence of an action you take in SuperBased — for example, "captured a screenshot," "ran a dictation session," "made an AI query." Events are batched and sent approximately once per minute. Each event includes:
capture, dictation, ai_query, tce, recording).manual, realtime, compress).Chrome, VSCode, Slack) so we can understand which apps SuperBased is most useful in.What usage analytics do not include:
How to opt out. Usage analytics are enabled by default. You can disable them at any time in the desktop application under Settings → Privacy → Usage Analytics. Once disabled, no further usage events will be sent and any events queued in memory are dropped.
Payment processing is handled by our third-party payment provider (Paddle). We do not directly collect, store, or process credit card numbers or banking information. Please refer to Paddle's privacy policy for details on how they handle payment data.
We use the information we collect to:
SuperBased integrates with or uses the following third-party services:
Each of these third-party services has its own privacy policy. We encourage you to review them.
Your core data (screenshots, OCR text, AI responses, recordings) is stored locally on your device. We employ industry-standard security measures including:
We retain your account information for as long as your account is active or as needed to provide services. If you request account deletion, we will delete your account data within 30 days, except where we are required by law to retain it.
Local data on your device (screenshots, recordings, gallery) is under your full control. You can delete it at any time through the application or by removing the application data directory.
Depending on your jurisdiction, you may have the following rights:
To exercise these rights, contact us at contact@marmut.app.
SuperBased is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.
Gaja AI Private Limited is based in India. If you are accessing SuperBased from outside India, please be aware that your account information may be transferred to, stored, and processed in India. By using our services, you consent to this transfer.
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and, where appropriate, through in-app notifications. Your continued use of SuperBased after changes take effect constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or our data practices, please contact us: